International Patients

Home E International Patients
I do not hold a Medicare card but am on a work or student visa. Can I still get a medical certificate?
Yes. However you will be charged the private fee advertised on our website.
If you are on a working or student visa in Australia, we strongly recommend obtaining an Individual Healthcare Identifier (IHI). This allows our doctors to send your prescription to you digitally as an eScript, rather than relying on a paper script.
What is an IHI and why do I need one?
An IHI is a unique 16-digit number that identifies you within the Australian healthcare system. Without one, our doctors cannot issue you an eScript, the digital QR code sent to your phone that you take to any pharmacy. Your IHI also gives you access to:

  • Your Australian Immunisation Register (AIR) records, including flu and COVID-19 vaccination history. This is often required for jobs in healthcare, aged care, or construction
  • Your My Health Record, including blood test results and specialist letters, accessible through myGov

Visa subclass eligibility conditions change. Always verify your current visa conditions at immi.homeaffairs.gov.au before applying.

How do I get an IHI if I am on a student or working visa?

You can apply through myGov at my.gov.au. The process is straightforward:

  1. Sign in to myGov, or create a free account at my.gov.au if you do not already have one
  2. Select “IHI Service” under the “Link a Service” or “Services” menu
  3. Complete the identity check using your passport and visa grant number, found on your VEVO check or grant letter
  4. Your details are verified against the Department of Home Affairs. Once matched, your 16-digit IHI is issued instantly
Common visa types that may be eligible for an IHI include the 482 Skilled Employer Sponsored visa, 417 and 462 Working Holiday visas, and the 485 Graduate visa, among others. This list is not exhaustive if you are unsure, apply through myGov and the system will advise you.
Reciprocal international patients – medicare Eligibility
I am from the UK, Ireland, Italy, or another reciprocal country. Am I eligible for Medicare?

You may be. Before applying for a standalone IHI, check whether you qualify for a Medicare card if you do, your IHI is issued automatically with it.
You may be eligible for Medicare if you meet one of the following:

  • Reciprocal Health Care Agreement (RHCA): You are a citizen or permanent resident of the UK, Ireland, Italy, Malta, the Netherlands, Norway, Sweden, Finland, Belgium, Slovenia, or New Zealand. Each country’s agreement covers different services — check the Services Australia website for what your country’s agreement includes.
  • Permanent Residency pathway: You have already lodged an application for a permanent visa, such as a 186 or 190, and currently hold work rights.

If you are on a Working Holiday Visa (417 or 462) from a reciprocal country such as the UK, it is worth checking your eligibility for a Medicare card rather than just an IHI as this may save you significantly on GP gap fees and public hospital costs.
Medicare eligibility rules are set by Services Australia and can change. Always verify your current eligibility at servicesaustralia.gov.au before applying.

*Our doctors are registered with AHPRA and practise in accordance with the Medical Board of Australia’s Good Medical Practice guidelines and Telehealth Consultations with Patients guidelines.
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