Online Prescriptions & Repeat Prescriptions
This means you speak directly with a GP in real time, who assesses your condition, reviews your health history, and determines whether a prescription is clinically appropriate.
We do not issue prescriptions based solely on online questionnaires or automated forms.This practice is not considered good medical care under Australian guidelines.
Infections: antibiotics for urinary tract infections, skin infections, chest infections, throat infections, and sinusitis.
Skin conditions: treatments for acne, rosacea, eczema, psoriasis, cold sores, and tinea.
Mental health: antidepressants and anti-anxiety medications such as SSRIs and SNRIs – for example, sertraline, escitalopram, fluoxetine, and venlafaxine.
These are for patients with an established diagnosis or following an appropriate clinical assessment.
Contraception: the oral contraceptive pill, emergency contraception, and referrals for longer-acting options.
Respiratory conditions: inhalers and preventer medications for asthma and COPD, as well as treatments for hay fever and allergic rhinitis.
Chronic disease management: medications for type 2 diabetes, high blood pressure, high cholesterol, and thyroid conditions including metformin, ramipril, perindopril, atorvastatin, rosuvastatin, and thyroxine.
Gastrointestinal conditions: treatments for reflux, heartburn, and irritable bowel symptoms — including omeprazole and pantoprazole.
Men’s health: treatments for erectile dysfunction and hair loss — including sildenafil, tadalafil, and finasteride.
Women’s health: treatments for menopausal symptoms, recurrent thrush, and bacterial vaginosis.
Preventive health: referrals, health assessments, and prescriptions supporting ongoing preventive care.
This is not an exhaustive list. If you are unsure whether your condition can be managed via telehealth, your GP will advise you during your consultation.
You can take this to any Australian pharmacy to have it dispensed.
Our doctors can renew prescriptions for ongoing conditions such as blood pressure medication, contraception, or thyroid treatment after a consultation to confirm your condition is stable, your current treatment is still appropriate, and no new concerns have emerged.
Repeat prescribing is never automatic: your doctor will always review your situation before reissuing a script.
Your doctor will verify your identity, review your medical history, ask about your current symptoms and any other medications you’re taking, and discuss the risks and benefits of the medication being requested.
If the doctor determines that an in-person examination is needed, for example, to investigate new or unclear symptoms they will let you know and refer you accordingly. Your safety always comes first.
Our doctors cannot prescribe the following via telehealth:
Opioid analgesics: morphine, oxycodone, hydromorphone, fentanyl, tapentadol, methadone, buprenorphine (when used for pain management), and codeine in high-dose formulations.
CNS stimulants (used for ADHD and narcolepsy): methylphenidate, dexamfetamine, lisdexamfetamine. These require specialist initiation typically by a paediatrician or psychiatrist and state-specific prescribing authority before a GP can co-prescribe.
Benzodiazepines classified as Schedule 8: alprazolam and flunitrazepam, which carry additional controls due to evidence of illicit use and dependence risk.
Opioid dependence treatments: methadone and buprenorphine/naloxone when used for opioid replacement therapy, which require specific ORT prescriber approval and in-person dispensing arrangements.
Other Schedule 8 substances: sodium oxybate, nabiximols (cannabinoid medicine), methylamphetamine (when used therapeutically), and amphetamine.
Schedule 4 Appendix D — Restricted Drugs of Dependence
Our GPs will not initiate these medications via telehealth and can only continue existing, stable treatment in limited circumstances, always in consultation with the patient’s usual prescriber:
Benzodiazepines (not already listed as Schedule 8): diazepam, temazepam, oxazepam, lorazepam, clonazepam, nitrazepam, midazolam, triazolam, zopiclone, zolpidem.
Opioid analgesics classified as Schedule 4: tramadol and codeine-containing compound analgesics above certain thresholds.
Gabapentinoids: pregabalin and gabapentin, which are increasingly monitored across Australian states and territories due to misuse concerns.
Anabolic steroids and androgens: testosterone (including for testosterone replacement therapy), nandrolone, stanozolol, and related compounds.
Other monitored substances: quetiapine, when monitored under state real-time prescription monitoring programs.
For new assessments or initiations, we can provide a referral to the appropriate specialist or service. We will not leave you without a clear path forward.
Doctors can lawfully issue new and repeat prescriptions following a real-time video or phone consultation.
What is not considered acceptable practice is prescribing without any live doctor-patient interaction, for example, through an automated questionnaire or chat-based system with no real-time consultation.
Our doctors will ensure every prescription is preceded by a genuine consultation with a registered practitioner.
Yes. Our GPs can prescribe semaglutide as part of a medically supervised weight management plan, following a thorough real-time telehealth consultation. See our weight management page here.
Our GPs are registered with AHPRA and practise in accordance with the Medical Board of Australia’s Good Medical Practice guidelines and Telehealth Consultations with Patients guidelines. Prescribing rules for Schedule 8 and Appendix D medicines vary by state and territory; this document reflects the general national framework and should be reviewed against the specific jurisdictions in which seedoc.com.au operates.