Medical Certificates

Can I get a medical certificate via telehealth?

Yes. Our doctors can issue medical certificates during a telehealth consultation where it is clinically appropriate to do so. A certificate will only be issued following a genuine real-time consultation not on request alone. Your doctor will use their clinical judgement to determine the appropriate duration and content of any certificate issued.

Can I get a medical certificate for more than one day?

Yes, in some circumstances. However, the following applies:

• A standard medical certificate covers the day of consultation only and requires a standard consultation.
• Certificates covering multiple days require a long consultation and a clinical assessment of any underlying conditions affecting your ability to study or work.
• Your doctor will use their clinical judgement to determine the appropriate duration. A multi-day certificate cannot be guaranteed on request.

If your university requires a specific form or statutory declaration rather than a standard medical certificate, please let our admin team know when booking so we can confirm whether we are able to assist.